The Ordering Process | From start-to-finish

I am confused by the process. Where do I start?
First, we recommend deciding which package you would like to order and seeing if there are any add-ons you would like. With so many options you are sure to ...
Mon, 12 Jan, 2015 at 12:36 PM
How does reserving my wedding date work?
If you want to be certain that we'll have cameras available for your wedding simply go the ordering page and select your wedding date. If your wedding...
Mon, 12 Jan, 2015 at 12:39 PM
When Should I Reserve a Package?
You should reserve your package as soon as you have decided that WeddingMix is right for you. The earlier, the better. Reserving at least 2 weeks before you...
Tue, 30 Dec, 2014 at 10:36 PM
What is the Priority charge in the Ordering System?
Our system assigns a priority level to camera packages based on how close a project is ordered to the wedding date: For any order more than 2 wee...
Tue, 30 Dec, 2014 at 10:36 PM
How do I pay the completion?
To make your Completion payment login to your WeddingMix account. Then click on the link "Complete my Reservation" under your project name. You...
Mon, 11 Jan, 2016 at 12:58 PM
Can I pay by check?
We do not accept checks for payment at this time. We use Amazon Payments to process our payments. Through your Amazon account you should be able to attach a...
Tue, 30 Dec, 2014 at 10:38 PM
How Do I Complete My Order? What Happens After I Reserve Cameras?
After you pay your reserve our system will send you an automated email confirmation with a link to complete your order, your app code, and a link to downloa...
Tue, 30 Dec, 2014 at 10:42 PM
How do I pay my balance?
To pay your balance or "your Completion payment" login to your WeddingMix account. Then click on the link "Complete my Reservation" u...
Wed, 17 Dec, 2014 at 10:37 AM
Why is it charging me again (twice)? Why is my completion more than it should be?
It may appear that your reserve order (50%) is not being credited on your completion order. The reserve is a separate order in our system so it is not refl...
Mon, 23 Mar, 2015 at 4:10 PM
How do I cancel my order?
Orders cannot be cancelled. We have a reservation with a 50% deposit that is standard in the wedding industry. Unfortunately we need to have this policy so ...
Mon, 20 Mar, 2017 at 1:26 PM