How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
800.831.1649 or calendly.com/weddingmix
After the big day
Uploading photos & video to your project
How do I upload videos through the WeddingMix app?
How long does it take for the footage from the guests to make it to the storyboard?
How long do I have to upload photos and video to my project?
How do I get my photos and videos out of iPhoto on a Mac?
Where is the Web Upload Link URL?
View all 9
The Highlight Video | Process & FAQs
What is a highlight?
When is the highlight video created?
How can I download my highlight from YouTube?
Ugh! I don't like something about my highlight video!
Can I still upload? I thought I had 6 months for my video.
Storymix Picks | Who, What, Etc
Can you pick my scenes? Can I upgrade to have Storymix do all the editing?
Can I add more footage after the editing has begun?
How long will it take get my video?
I can't find my return shipper?
Do you guarantee my media will not be lost or damaged in shipping?