WeddingMix

What is WeddingMix? 8

• How does WeddingMix work?
• How does WeddingMix work with the rented cameras?
• App only vs renting cameras?
• Can I Use WeddingMix for a Destination Wedding?
• Does WeddingMix Work for a Multi-Day Event Like an Indian or SouthAsian Wedding?

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Packages | Questions 12

• What comes with the Snap Happy package?
• What comes with the Panorama package?
• What does a Full Length Feature Video look like?
• Does my package come with an edited video?
• How long will we have the cameras?

View all 12

Packages | Add-ons & Options 13

• What is Storymix Picks?
• What is the Upload Link?
• What is the HD Online Gallery?
• What is the Custom Editing Style?
• How do I Share my HD Online Gallery?

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The Ordering Process | From start-to-finish 16

• I am confused by the process. Where do I start?
• How does reserving my wedding date work?
• When Should I Reserve a Package?
• What is the Priority charge in the Ordering System?
• How do I pay the completion?

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Timeline of WeddingMix package 2

• Timeline of WeddingMix Snap Happy Package
• Timeline of WeddingMix Panorama package

Shipping | Basic Questions 12

• How Much is Shipping?
• Do You Ship to Canada?
• I live in Canada, Can I Use Your Services?
• Can you ship Internationally? For an international wedding?
• Where do you ship cameras?

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Why Wedding Mix? 11

• Why WeddingMix? Why not Wedit?
• Why WeddingMix? Why not WedFlik?
• Why WeddingMix? Why not Weddeo?
• Why WeddingMix? Why not Flipahit?
• Why WeddingMix? Why not iDoCam?

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What is the WeddingMix App ? 5

• What is the WeddingMix App?
• How long can I add to my account or have access to the app?
• When can I start using the app?
• Can I use the app before paying the balance?
• Do I Need Wifi To Use the WeddingMix App?

How To 11

• What is the WeddingMix App?
• How to Add or Update a Custom Shot List?
• How Can I Customize the Photo in the App?
• WeddingMix Tablecard Template
• WeddingMix Email Template to send to guests about your app

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FAQs 9

• Where is the app code?
• How long is the app active? How long can guests upload?
• Is the WeddingMix app for iOS?
• Can I use my iPad or iPod touch?
• Is there an Android version of the WeddingMix app?

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Troubleshooting 12

• Disc Space Error on iPhone
• Trouble with uploading videos from app
• I uploaded video but it's not showing up in my project
• My WeddingMix app is crashing!
• App overlay won't go away / camera won't allow videos or photos to be taken or won't allow import

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The WeddingMix Dashboard 2

• How do I change my password?
• My project is stuck on the ordering page! But, I paid my reservation/completion.

The WeddingMix App | Preparing your guests 5

• An email template to send to your guests so they download the WeddingMix app before your wedding
• Capture those pre-wedding moments!
• A downloadable app guide to help your friends and family download and use the app
• Free printable tablecard template
• QR code to install WeddingMix app

Cameras | How to's, Tips, & Tricks 5

• How to capture the best sound
• How to get better video in low light
• Instructions for GoPro rental video camera
• Instructions for wireless mic (microphone)
• Printable Instructions and Video Tutorial for Pro Camera

Cameras & Equipment| FAQ 16

• Will WeddingMix cameras fit on a traditional tripod?
• Do the cameras have a zoom feature on them?
• Are the cameras rechargeable? Or do they come with batteries?
• How much video do the cameras take?
• How good are the cameras with sound?

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WeddingMix App | Troubleshooting 5

• Disc Space Error on iPhone
• My WeddingMix App has disappeared!
• My WeddingMix app is crashing!
• App overlay won't go away / camera won't allow videos or photos to be taken
• This app does not have access to your photos or videos or won't save photos

Cameras | Troubleshooting 1

• I have a dead battery

Uploading photos & video to your project 9

• How do I upload videos through the WeddingMix app?
• How long does it take for the footage from the guests to make it to the storyboard?
• How long do I have to upload photos and video to my project?
• How do I get my photos and videos out of iPhoto on a Mac?
• Where is the Web Upload Link URL?

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The Highlight Video | Process & FAQs 5

• What is a highlight?
• When is the highlight video created?
• How can I download my highlight from YouTube?
• Ugh! I don't like something about my highlight video!
• Can I still upload? I thought I had 6 months for my video.

Storymix Picks | Who, What, Etc 3

• Can you pick my scenes? Can I upgrade to have Storymix do all the editing?
• Can I add more footage after the editing has begun?
• How long will it take get my video?

Return Shipping 2

• I can't find my return shipper?
• Do you guarantee my media will not be lost or damaged in shipping?

Uploading | How to and FAQ's 4

• Can I add footage from another device?
• How long does it take for the footage from the guests to make it to the storyboard?
• Can I upload videos or photos to a project from the website?
• How long do I have to upload photos and video to my project?

Editing | How to and FAQ's 15

• How do I use the Storyboard?
• How do I use photos in the Storyboard?
• How long do I have to submit my Storyboard?
• Can I change my editing style?
• Can You Fix Sideways, Upside Down Videos?

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Storymix Picks | How to and FAQ's 4

• Can you pick my scenes? Can I upgrade to have Storymix do all the editing?
• How do I get what I want if Storymix editors are picking the scenes?
• Can I add more footage after the editing has begun?
• Can I add more footage after the editing has begun?

Editing | After submitting the Storyboard 3

• What happens after I submit my Storyboard?
• I have approved the final edit why haven't I received my dvd?
• How do I download feature edit?